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Our Knowledge Base

  • folder icon closed folder iconAbout SimlessPay
    • What does SimlessPay do?
    • Are there any fees for transferring money?
    • Does the exchange rate stay fixed or change daily?
    • What happens if I go over my transaction limit?
    • How can I submit a complaint?
    • How do I report fraudulent activity?
    • Which countries can I send money to with SimlessPay?
  • folder icon closed folder iconManaging My Account
    • How can I create an account on SimlessPay?
    • Which ID documents can I use to verify my identity?
    • Why is verification necessary?
    • How do I complete my account verification?
    • How long does the verification process take?
    • What happens to my personal information after it’s uploaded?
    • How can I close my SimlessPay account?
    • I forgot my password; how can I reset it?
    • How are transfer errors resolved?
  • folder icon closed folder iconReferral Program
    • How much can I earn by referring friends or family to SimlessPay?
    • Do my invitees receive a reward when they use my referral code?
    • Do I need to download the app to earn referral bonuses?
    • Are referral bonuses paid instantly?
    • How Do I Refer People Using My Unique Referral Code
    • How can I check how many people I’ve referred?
    • Where are my referral rewards paid?
  1. Home
  2. Our Knowledge Base
Updated on October 26, 2025
  1. Home
  2. Our Knowledge Base
Updated on October 26, 2025
Our Knowledge Base
  • Folder icon closed Folder open iconAbout SimlessPay
    • What does SimlessPay do?
    • Are there any fees for transferring money?
    • Does the exchange rate stay fixed or change daily?
    • What happens if I go over my transaction limit?
    • How can I submit a complaint?
    • How do I report fraudulent activity?
    • Which countries can I send money to with SimlessPay?
  • Folder icon closed Folder open iconManaging My Account
    • How can I create an account on SimlessPay?
    • Which ID documents can I use to verify my identity?
    • Why is verification necessary?
    • How do I complete my account verification?
    • How long does the verification process take?
    • What happens to my personal information after it’s uploaded?
    • How can I close my SimlessPay account?
    • I forgot my password; how can I reset it?
    • How are transfer errors resolved?
  • Folder icon closed Folder open iconReferral Program
    • How much can I earn by referring friends or family to SimlessPay?
    • Do my invitees receive a reward when they use my referral code?
    • Do I need to download the app to earn referral bonuses?
    • Are referral bonuses paid instantly?
    • How Do I Refer People Using My Unique Referral Code
    • How can I check how many people I’ve referred?
    • Where are my referral rewards paid?
About SimlessPay
About SimlessPay

Managing My Account
Managing My Account

Referral Program
Referral Program

Leaf Illustration

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