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Our Knowledge Base

  • folder icon closed folder iconAbout SimlessPay
    • What does SimlessPay do?
    • Are there any fees for transferring money?
    • Does the exchange rate stay fixed or change daily?
    • What happens if I go over my transaction limit?
    • How can I submit a complaint?
    • How do I report fraudulent activity?
    • Which countries can I send money to with SimlessPay?
  • folder icon closed folder iconManaging My Account
    • How can I create an account on SimlessPay?
    • Which ID documents can I use to verify my identity?
    • Why is verification necessary?
    • How do I complete my account verification?
    • How long does the verification process take?
    • What happens to my personal information after it’s uploaded?
    • How can I close my SimlessPay account?
    • I forgot my password; how can I reset it?
    • How are transfer errors resolved?
  • folder icon closed folder iconReferral Program
    • How much can I earn by referring friends or family to SimlessPay?
    • Do my invitees receive a reward when they use my referral code?
    • Do I need to download the app to earn referral bonuses?
    • Are referral bonuses paid instantly?
    • How Do I Refer People Using My Unique Referral Code
    • How can I check how many people I’ve referred?
    • Where are my referral rewards paid?
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  2. Our Knowledge Base
  3. Managing My Account
Updated on October 28, 2025
  1. Home
  2. Our Knowledge Base
  3. Managing My Account
Updated on October 28, 2025
Our Knowledge Base
  • Folder icon closed Folder open iconAbout SimlessPay
    • What does SimlessPay do?
    • Are there any fees for transferring money?
    • Does the exchange rate stay fixed or change daily?
    • What happens if I go over my transaction limit?
    • How can I submit a complaint?
    • How do I report fraudulent activity?
    • Which countries can I send money to with SimlessPay?
  • Folder icon closed Folder open iconManaging My Account
    • How can I create an account on SimlessPay?
    • Which ID documents can I use to verify my identity?
    • Why is verification necessary?
    • How do I complete my account verification?
    • How long does the verification process take?
    • What happens to my personal information after it’s uploaded?
    • How can I close my SimlessPay account?
    • I forgot my password; how can I reset it?
    • How are transfer errors resolved?
  • Folder icon closed Folder open iconReferral Program
    • How much can I earn by referring friends or family to SimlessPay?
    • Do my invitees receive a reward when they use my referral code?
    • Do I need to download the app to earn referral bonuses?
    • Are referral bonuses paid instantly?
    • How Do I Refer People Using My Unique Referral Code
    • How can I check how many people I’ve referred?
    • Where are my referral rewards paid?

Articles

  • How can I create an account on SimlessPay?
  • Which ID documents can I use to verify my identity?
  • Why is verification necessary?
  • How do I complete my account verification?
  • How long does the verification process take?
  • What happens to my personal information after it’s uploaded?
  • How can I close my SimlessPay account?
  • I forgot my password; how can I reset it?
  • How are transfer errors resolved?

Recently Viewed articles

  • How long does the verification process take?
  • Which ID documents can I use to verify my identity?
  • What happens to my personal information after it’s uploaded?
  • How can I close my SimlessPay account?
  • How can I check how many people I’ve referred?
  • Are referral bonuses paid instantly?
  • Do I need to download the app to earn referral bonuses?
  • How much can I earn by referring friends or family to SimlessPay?
  • Do my invitees receive a reward when they use my referral code?
  • What does SimlessPay do?
  • Where are my referral rewards paid?
  • How are transfer errors resolved?
  • I forgot my password; how can I reset it?
  • Why is verification necessary?
  • Which countries can I send money to with SimlessPay?
  • How do I report fraudulent activity?
  • Does the exchange rate stay fixed or change daily?
  • See More
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