SimlessPay Introduces 24/7 In-App Support for Faster, Smarter Customer Assistance

SimlessPay is excited to introduce 24/7 customer support, now fully accessible inside the SimlessPay app. Whether you’re resolving a transaction issue or need quick guidance, help is now just one tap away at any time, from anywhere.

Why This Matters

This upgrade was designed with one goal: making your support experience faster and more convenient.
Our new in-app support offers:
✔ Real-time responses
✔ Enhanced security
✔ A single, centralized help channel
✔ Availability across all hours

To streamline support, all former WhatsApp and phone numbers have been retired.

How to Use the New Support Feature

Here’s how:

Option 1 (From your Profile):

• Open Profile
• Tap ‘Help & Support Centre’ to connect instantly ⚡

Option 2 (From the Home Screen):

• Tap ‘Support’
• Select ‘Contact Support’
• Hit ‘Chat With Us Now’ to connect with our helpdesk

Prefer contacting us by email? Reach us at support@simlesspay.com

The New Standard for Customer Care

This improved support system ensures you get timely help from a trusted channel that’s built right into your app no switching, no delays.

Update your app today to enjoy a faster, more effortless support experience.