About SimlessPay
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What does SimlessPay do?
SimlessPay is a global financial services platform that enables instant money transfers from the U.K. to Nigeria today, with expansion plans into markets like Ghana, Uganda, Tanzania, and Kenya ongoing.
Launched in 2023, we are driven by the vision of making international money transfers cheap, fair, and simple.
The best part is that we offer the best rates and allow you to send money with zero fees, in just a few minutes, ensuring both speed and affordability.
Location: Cariocca Business Park, 2 Sawley Road, Manchester, England, M40 8BB
Our Vision
To be the most trusted global partner for cross-border payments, making international money movement seamless, inclusive, and secure.
Our Mission
To make international money transfers effortless by combining cutting-edge technology, robust compliance, and exceptional customer care to deliver real value with every transaction.
Here are the countries you can send money to using our platform: AFRICA – Nigeria (available now), Ghana, Uganda, Tanzania, Kenya (coming soon)
Are there any fees for transferring money?
SimlessPay allows you to send money from the United Kingdom to Nigeria and vice versa at zero fees, with expansion plans into markets like Ghana, Uganda, Tanzania, and Kenya ongoing.
Does the exchange rate stay fixed or change daily?
At SimlessPay, our rates mirror the true market rates and operational realities. We proactively adjust our rates in real-time to stay perfectly aligned with market fluctuations, ensuring you always get the most competitive rates possible.
What happens if I go over my transaction limit?
At SimlessPay, we prioritize flexibility and security in your transactions.
- No daily transaction limits. Send money whenever you need.
- Monthly limit: £10,000 per user.
If you exceed your monthly limit, you’ll need to wait until the start of the next calendar month for it to automatically reset. All monthly limits refresh on the 1st of each month.
How can I submit a complaint?
We apologize if your experience with SimlessPay did not fully meet your expectations. If you wish to lodge a complaint, you can reach us through the Support section in the SimlessPay app or via email at cs.support@simlesspay.com.
How do I report fraudulent activity?
If you believe your SimlessPay account has been compromised or if you suspect that a fraudulent transaction has occurred, please contact us immediately via email at cs.support@simlesspay.com. We also recommend that you report the incident to the appropriate law enforcement authorities.
Which countries can I send money to with SimlessPay?
The SimlessPay app allows you to send and receive money effortlessly from the United Kingdom to Nigeria and very soon to other African countries too, including Ghana, Uganda, Tanzania, and Kenya.
